Last updated: December 2025
ComputerPhix (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ComputerPhix.com, contact us, or use our services.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide to Us
- Name, email address, phone number, or other contact details
- Service inquiries and messages sent through our website or email
- Billing information when paying for services
- Details you voluntarily provide during diagnostics or support sessions
B. Automatically Collected Information
When you visit the website, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on the site
- Cookies and tracking technologies used by our analytics or advertising tools
C. Information Collected During Tech Support
When providing remote, on-site, or in-shop support, we may temporarily access system data needed to diagnose or repair issues. We do not retain or store sensitive user data unless explicitly required and authorized.
2. How We Use Your Information
We use the information collected for purposes including:
- Providing and improving our computer repair and IT services
- Responding to service requests and customer communication
- Processing payments and scheduling appointments
- Improving website functionality and user experience
- Complying with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service providers (e.g., payment processors, analytics tools)
- Legal authorities when required by law, subpoena, or investigation
- Technical partners assisting in diagnostics or repairs, with your consent
4. Cookies & Tracking Technologies
We may use cookies, analytics scripts, and similar technologies to improve website performance and understand user behavior. You may disable cookies in your browser, but some features may not function correctly.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While no method is 100% secure, we follow industry best practices to reduce risks.
6. Your Privacy Rights
Depending on your state of residence, you may have rights including:
- The right to access the personal data we hold about you
- The right to request corrections or deletion
- The right to opt out of certain data uses
To exercise these rights, contact us at:
Email: contact@computerphix.com
Phone: 786-688-8710
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect children’s data.
9. Changes to This Policy
We may update this Privacy Policy as needed. The updated version will include a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
ComputerPhix
15715 S. Dixie Highway Ste 418
Palmetto Bay, FL 33157
Phone: 786-688-8710
Email: contact@computerphix.com